I have Verizon and an lg smartphone and ive had my same screen lock password forever. h...

GetHuman1974143's customer service issue with Google from January 2019

3 views
 | 
33215 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman1974143's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1974143's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1974143 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1974143 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1974143 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1974143's own words
I have Verizon and an lg smartphone and ive had my same screen lock password forever. however locked myself out. my account is *****@***.com and I couldn't recover my email address password due to my phone being locked which means no text can come through. Gmail sent a message to my aol address which then was sent that it is reviewing. As of now I am unable to access my phone at all due to the lock google has on it. I have many picutres of my children and family and im a single mom of *. Please help me recover it so I can use my phone again! I am using my son's laptop right now to email you.
GetHuman1974143 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1974143 fixed the problem
We are waiting for GetHuman1974143 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1974143 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1974143
Jan 16th, 2019 - 9 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 33215 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1974143 started working on this issue
Jan 16th 4:21am