Google took €**.** from my Visa Debit card without asking me to confirm a purchase or a...

GetHuman1968298's customer service issue with Google from January 2019

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The issue in GetHuman1968298's own words
Google took €**.** from my Visa Debit card without asking me to confirm a purchase or asking for the CVV number. **As it happens, the purchase was an error €**.** for *TB storage instead of €**.** per year.**This is unacceptable to take the money without asking for confirmation.**I immediately contact you for a refund but you emailed me refusing to refund the error.**Please respond immediately as otherwise I will have to contact bank to cancel the debit.**Finbar Constant
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Customer service issue
Reported by GetHuman1968298
Jan 15th, 2019 - a mon ago
I have an issue with Google too
Not resolved
Seen by 10 customers so far
Similar issue to 32955 others
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GetHuman1968298 started working on this issue
Jan 15th 12:19pm