Good day. My name is georgina zanele masawi DOB **june ****. Female from South Africa...

GetHuman1967863's customer service issue with Google from January 2019

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The issue in GetHuman1967863's own words
Good day. My name is georgina zanele masawi DOB **june ****. Female from South Africa. I was using a Samsung phone from early **** but I changed to an iPhone in December ****. In the process of changing phones and resetting the Samsung phone. I couldn’t login to my email (*****@***.com) using my new iPhone phone. My email is *****@***.com, I can’t remember my password. With the password recovery options the system keep saying they can’t confirm whether it’s my email address or not. *My phone number is************ if there’s need for more verification details. Thank you for your assistance
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Google

Customer service issue
Reported by GetHuman1967863
Jan 15th, 2019 - a mon ago
I have an issue with Google too
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Seen by 3 customers so far
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Timeline
GetHuman1967863 started working on this issue
Jan 15th 9:11am