My brothers girlfriend stole my phone and factory reset it she couldn't put her email i...

GetHuman1967757's customer service issue with Google from January 2019

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The issue in GetHuman1967757's own words
My brothers girlfriend stole my phone and factory reset it she couldn't put her email in cuz it wasn't an account already on each phone. So with her tail between her legs she gave me my phone back...she won't steal from me again that's for sure so not when I put my Gmail in it tells me to wait ** hour and try again and every time it says there's an issue. Not when I go into my Google account I can go back to august **** I believe and u can see that the ZTE phone I have back was previously on my Google so that means Google was originally on the ZTE so can u please tell me why I can't get back on my phone? I went to att already I was told to contact google
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Google

Customer service issue
Reported by GetHuman1967757
Jan 15th, 2019 - 9 mons ago
I have an issue with Google too
Fixed
Seen by 5 customers so far
Similar issue to 32924 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman1967757 started working on this issue
Jan 15th 8:20am
GetHuman1967757 indicated the issue is not fixed yet.
Jan 15th 2:32pm
GetHuman1967757 indicated the issue is not fixed yet.
Jan 18th 8:59am