This is the *rd time I send a request and got no reply. Hopefully this time will be dif...
GetHuman1966032's customer service issue with Google from January 2019
Help with my Google issue
First: share to improve GetHuman1966032's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1966032's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1966032 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1966032 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1966032 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1966032's own words
This is the *rd time I send a request and got no reply. Hopefully this time will be different.**I have a situation. On November **th, ****, I changed my password for my *****@***.com acct. Two days later I was incarcerated. I spent ** months in jail. When I was released this past October I tried getting into my Google acct but couldn't remember the password. Here's the problem, my recovery phone number, (***) ***-****,was disconnected while I was in jail. Therefore can't use that to recover my account. So I tried my recovery email, *****@***.com but don't remember the password for that one either. The recovery email for that account is the yggs**@gmail com which I can't get into. I tried getting in with other info like when I opened acct which I don't remember. I believe the ttsaenz account was opened around Sept or Nov **** and the yggs** account was opened sometime around ****,** or maybe ** I'm guessing. But it was sometime ago. I have tried every password I can think of. The account that I have to get into is the yggs** acct. That's my main account. I have years of pictures on it. These are some of the passwords I believe i used in the past for that acct: Gg******, grisell**, grisell****, ****grisell, grisell*, G******g. Please help
GetHuman1966032 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1966032 fixed the problem
We are waiting for GetHuman1966032 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.