In Saturday I was locked out of my *****@***.com account and I have been trying since t...

GetHuman1953996's customer service issue with Google from January 2019

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The issue in GetHuman1953996's own words
In Saturday I was locked out of my *****@***.com account and I have been trying since then to get back in or in touch with y’all as that has all of my life info in it and my pics on it. I presumed I was hacked so I hardset my phone and now I can’t get into it because it is like y’all just gave my account to someone else. I created the gmail I believe in August *rd but I could be wrong. I want it fixed by recovering it and allowing me to enter in a new password and to make backup codes just in case it happens again. If you need any additional info to confirm my identity a number I can be reached at is **********. Immediately
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Google

Customer service issue
Reported by GetHuman1953996
Jan 14th, 2019 - a mon ago
I have an issue with Google too
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Seen by 2 customers so far
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Timeline
GetHuman1953996 started working on this issue
Jan 14th 10:16pm