In Saturday I was locked out of my *****@***.com account and I have been trying since t...
GetHuman1953996's customer service issue with Google from January 2019
Help with my Google issue
First: share to improve GetHuman1953996's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1953996's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1953996 will want to follow the link below to head to their help center. We will check on GetHuman1953996 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1953996 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1953996's own words
In Saturday I was locked out of my *****@***.com account and I have been trying since then to get back in or in touch with y’all as that has all of my life info in it and my pics on it. I presumed I was hacked so I hardset my phone and now I can’t get into it because it is like y’all just gave my account to someone else. I created the gmail I believe in August *rd but I could be wrong. I want it fixed by recovering it and allowing me to enter in a new password and to make backup codes just in case it happens again. If you need any additional info to confirm my identity a number I can be reached at is **********. Immediately
GetHuman1953996 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1953996 fixed the problem
We are waiting for GetHuman1953996 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.