It would help if Google's helpful tips actually worked!

GetHuman-onlinele's customer service issue with Google from January 2019

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The issue in GetHuman-onlinele's own words
I need to see my client's SERPs in their city-state NOT mine! ... I need to see my SERPs from my client's city*state. I have clicked the link at the bottom which says precise location and it says location unavailable.*I have excellent internet connection and I have restarted as well as refreshed my browser several times. I have even deleted all history, cookies, etc in case that was the problem.*NOTHING is working and I am at my wits end. *HELP!*Thanks!!
I have done what was suggested SEVERAL TIMES and it does not work!
I just want to be told what I'm doing wrong AND how to make the precise location work properly!
Because I don't beat my dog or swear at my mom!
I tried drinking, but only got hungover
I have an issue with Google too
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Customer service issue
Reported by GetHuman-onlinele
Jan 14th, 2019 - 9 mons ago
I have an issue with Google too
Seen by 17 customers so far
Similar issue to 32793 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-onlinele started working on this issue
Jan 14th 9:22pm
GetHuman-onlinele indicated the issue is not fixed yet.
Jan 14th 9:23pm