I have a Samsung Galaxy S** phone, however, the account is under m friends name. I did...
GetHuman1963722's customer service issue with Google from January 2019
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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1963722's own words
I have a Samsung Galaxy S** phone, however, the account is under m friends name. I did a factory data reset on the phone because it was not acting correctly. I felt it may have a bad virus or even possibly be hacked. I say hacked because the phone has a different email address & name that is neither my friend's or mine. After doing factory reset, the phone is stuck and won't recognize any google accounts. How can I resolve this because now the phone isn't doing the basics like making or receving calls or text messaging. What can I do to resolve this & make it work again? Thank you
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