My son created a random email account last night in order to change his Fortnite gamer...

GetHuman1930359's customer service issue with Google from January 2019

1 view

31181 similar

0 following

Help with my Google issue

First: share to improve GetHuman1930359's odds

Strength in numbers! Companies respond better when others are watching.

GetHuman1930359's next move: go to the Google help center.

Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1930359 will want to follow the link below to head to their help center. We will check on GetHuman1930359 later to make sure it's all set or try to help escalate.

Google Help Center

Before contacting them, items GetHuman1930359 may need:

Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account

The issue in GetHuman1930359's own words

My son created a random email account last night in order to change his Fortnite gamer name. While doing so, he used a bunch of random characters and created this email: *****@***.com*Being that he's only **, he didn't think of remembering the password he created. He then linked his epicgames.com account to this email. He did all of this before even confirming the activation of this account. He has now lost over $*** of purchases until I can access this email address. All I would like is to get access to this account to detach the playstation account from it.**Can you help me please? I have a ** year old having a nervous breakdown.

GetHuman1930359 did not yet indicate what Google should do to make this right.

I have an issue with Google too

How GetHuman1930359 fixed the problem

We are waiting for GetHuman1930359 to fix the problem and share the solution with the rest of us customers.

Follow this to see how it gets fixed

Find similar issues & fixes

Follow other customers in the midst of the same issue or find a prior solution.

My son reset his phone last night and we dont remember the password to his email...My son google account was hacked, passwords and email changed to the point that h...I forgot my sons email acc cor his fortnite and password I. Elive his email is...My son is **yrs old and some how created a google account on his cell phone and f...My son can't recover his Google account (username lstefanc**), his recovery email is...We created a Google account for our ** year old son without using Family Link. H...Hi - My work email keep sending mass emails to random people.My son lost his phone and last month and I need to cancel the Google Music. His p...my sons google account isn't recognized by google .Son changed my primary account to his on accident

Do you have a customer issue as well?

We can help you get Google's attention and get better help faster. Tap below to get started.

Having Google issues too?

Get tips from pros & other customers, and get it handled faster:

Write out your issue and how you'd want it fixed...

For better results, write at least 100 characters

How would Google email you?

Your email

This email address isn't valid

Follow this issue

See how GetHuman1930359 fixes it.

Your email

This email address isn't valid

Google

Customer service issue

Reported by GetHuman1930359

Jan 9th, 2019 - a mon ago

I have an issue with Google too

Not resolved

Seen by 1 customer so far

Similar issue to 31181 others

0 customers following this

Follow this issue to see how it gets fixed

Timeline

GetHuman1930359 started working on this issue

Jan 9th 4:11pm

Company Contact Info ›
Google ›
Customer issues ›
My son created a random email account...