I'm attempting to log my son's google account into his phone. His account is supervised...
GetHuman-cerbdog's customer service issue with Google from January 2019
71 views | 31008 similar | 0 following
Help with my Google issue
First: share to improve GetHuman-cerbdog's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-cerbdog's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cerbdog will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-cerbdog can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-cerbdog may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-cerbdog's own words
I'm attempting to log my son's google account into his phone. His account is supervised by my wife and I's accounts via Google Family Link. **When a log in is attempted with his account, I get to the point where I verify my Parent login with my credentials and then get an error that says "Device management could not be completed. Start over and sign in again." No number of attempts causes this to succeed. **Further, when I go to remove his account using the Family Link app on my phone, I'm given the error "Trouble removing Jack. Try again." Using the interface through my browser (https:**families.google.com*families), clicking on his user portrait in our Family Group results in the following error: "***. That’s an error. There was an error. Please try again later. That’s all we know."**I am able to log into his account through Firefox*Chrome, but I am completely unable to use his mobile device at this time.*You did not yet indicate what Google should do to make this right.
GetHuman-cerbdog did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-cerbdog fixed the problem
We are waiting for GetHuman-cerbdog to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.