Hi I was searching Google for the frequency of a local radio station so I could tune in...

GetHuman-junecra's customer service issue with Google from January 2019

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For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-junecra's own words
Hi I was searching Google for the frequency of a local radio station so I could tune in my radio and it forewarded me to Google play I put in the name of the radio station and it prompted me to open up a listen now for a free trial and then said if I didn't cancel it would take £** *I have not listened to anything but did notice that they had the last * no's of my credit card *I can't find anywhere to cancel and haven't put in any of my personal information I have cancelled the app but am really worried what can I do ??? I haven't purchased anything from the app store so can't understand what's happening *Regards June Crangle
GetHuman-junecra did not yet indicate what Google should do to make this right.
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Phone Google free and speak to a person really helpful
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Customer service issue
Reported by GetHuman-junecra
Jan 6th, 2019 - a mon ago
I have an issue with Google too
Fixed
GetHuman-junecra shared how to fix
Seen by 3 customers so far
Similar issue to 30143 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-junecra started working on this issue
Jan 6th 11:41am
GetHuman-junecra confirmed the issue is fixed. Hooray!
Jan 9th 8:34pm