i cant get in to my account. I factary reset my phone and now it is asking me for a pho...

GetHuman1899772's customer service issue with Google from January 2019

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The issue in GetHuman1899772's own words
i cant get in to my account. I factary reset my phone and now it is asking me for a phone * that I no longer have and it wnts to send me a comformation * to that phone. I added my new * to my gmail acount ***-***-**** before I reset my phne but for some reason it keeps poping up with old cell phone numbers that I dont have access to anymore my email that I am trying to access is *****@***.com and my password is Summitlake*** it just then goes to the * step verification where I have the issue with the old phone number thing. I also dont remember the date and time I started my gmail account so I dont know what else to do and I am out a phone until I figure this out. Thanks if you need a contact my girlfriends name is Kandice knox and her * is ***-***-**** and this is her contact email as well to contact me right now thank you and hope you can help me out. thanks
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Customer service issue
Reported by GetHuman1899772
Jan 4th, 2019 - 4 mons ago
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Seen by 3 customers so far
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GetHuman1899772 started working on this issue
Jan 4th 11:03pm