I purchased * phones One is a Samsung model SMG *** W And the other phone is a SMG...
GetHuman-falspet's customer service issue with Google from January 2019
Help with my Google issue
GetHuman-falspet's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-falspet will want to follow the link below to head to their help center. We will check on GetHuman-falspet later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-falspet may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-falspet's own words
I purchased * phones One is a Samsung model SMG *** W And the other phone is a SMG *** WH Both of these phones are locked to a Google account I didn't know this as well as I was not informed by the seller I can't use these phones Unless I can get this account lock off So can you please help Otherwise I would like to contact Google and have them purchases phones from me so that I can purchase new ones that I can use Thank you very much
GetHuman-falspet did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-falspet fixed the problem
We are waiting for GetHuman-falspet to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.