Hello Sir or Madam,**I have been using google chrome for years and have found my system...

GetHuman-jaredr's customer service issue with Google from December 2018

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The issue in GetHuman-jaredr's own words
Hello Sir or Madam,**I have been using google chrome for years and have found my system hijacked by the malware of weknow.ac. I have been utilising the Apple tech support line, but their numerous resolves, such as using Malwarebytes, deleting and reinstalling the google chrome application, even redownloading the Mac OS system, have come to no avail. they recommended that i utilise your tech support line, however i was then only able to find a phone number that didn't ring and a number of outdated blog posts that do not resolve my issue. **The end of it is that i would like to reset my "New tab" page to it's original content, rather than the hijacked version of the search engine which i fear could be potentially harmful. **Looking forward to hearing from you,**Jared

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Google

Customer service issue
Reported by GetHuman-jaredr
Dec 29th, 2018 - 2 years ago
Not resolved
Seen by 16 customers so far
Similar issue to 27791 others
0 customers following this

Timeline

GetHuman-jaredr started working on this issue
Dec 29th, 2018 9:29pm

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