Can not get my Email password to take CAN NOT & HAVE HAD VERIZON TEC TO HELP ME & WE ST...

GetHuman1835775's customer service issue with Google from December 2018

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The issue in GetHuman1835775's own words
Can not get my Email password to take CAN NOT & HAVE HAD VERIZON TEC TO HELP ME & WE STILL COULD NOT FOLLOW THE INSTRUCTIONS YAL HAVE TO RECOVER MY PASSWORD OR RESET IT EITHER, & IT SEEMS I MAY HAVE A GOOGLE NAME ALSO I HAVE NO CLUE I'M SOOOOOO LOST HERE & CAN NOT TALK W*NO ONE N GOOGLE TO HELP ME GET THIS FIXED SO I DO NOT LOSE WHAT EVER I HAVE N MY EMAIL & I GUESS GOOGLE ALSO PLZ THANK U!! & PLZ I DO NOT WANT TO B SENT TO A PAGE U PAY THEM TO HELP U I HAVE NO CLUE BOUT ANY OF THESE PAGES I DO NOT NO IF I HAVE VIRUS PROTECTION EITHER SUMONE ASKED ME THAT AS WELL THE PPL @ VERIZON STORE OR AS I CALL OVER & OVER R THE ONES THAT I HAVE HELP WITH.! THANK U!! Barb O I ALSO DO NOT NO OF MORE EMAILS OTHER THAN YRS AGO WHEN I HAD A HOME COMPUTER & MY CUZ SET THAT UP BUT WE SHUT IT DOWN WE CUT OFF OUR HOME PHONE LINE OFF. I JUST NEED GOOGLE TO HELP ME GET THIS PASSWORD FIXED & NO WHAT I DO OR DO NOT HAVE PLZ....

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Google

Customer service issue
Reported by GetHuman1835775
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 26857 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman1835775 started working on this issue
Dec 26th, 2018 10:50pm