I reset my mom's DIGILAND tablet a couple years ago because nephews had gotten a virus...

GetHuman1828113's customer service issue with Google from December 2018

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The issue in GetHuman1828113's own words
I reset my mom's DIGILAND tablet a couple years ago because nephews had gotten a virus on it. I did a hard reset on the tablet but forgot to delete the gmail account associated with it before resetting it, now when I try and login with the credentials that I believe are correct I get stuck in this endless loop of need to input email associated with the tablet. I have tried another email that I think to be associated with it but don't remember the password to it and the hotmail account used as a recovery doesn't exist according to hotmail and I'm not sure if it's because of the changeover to Office ***. I need to know if y'all can see which account the tablet is connected to if I provide the emails that I know would be connected?

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Google

Customer service issue
Reported by GetHuman1828113
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 26512 others
0 customers following this

Timeline

GetHuman1828113 started working on this issue
Dec 25th, 2018 7:21pm

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