I reset my mom's DIGILAND tablet a couple years ago because nephews had gotten a virus...

GetHuman1828113's customer service issue with Google from December 2018

11 views | 26512 similar | 0 following
Help with my Google issue
First: share to improve GetHuman1828113's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1828113's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1828113 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1828113 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1828113 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1828113's own words
I reset my mom's DIGILAND tablet a couple years ago because nephews had gotten a virus on it. I did a hard reset on the tablet but forgot to delete the gmail account associated with it before resetting it, now when I try and login with the credentials that I believe are correct I get stuck in this endless loop of need to input email associated with the tablet. I have tried another email that I think to be associated with it but don't remember the password to it and the hotmail account used as a recovery doesn't exist according to hotmail and I'm not sure if it's because of the changeover to Office ***. I need to know if y'all can see which account the tablet is connected to if I provide the emails that I know would be connected?

GetHuman1828113 did not yet indicate what Google should do to make this right.

How GetHuman1828113 fixed the problem

We are waiting for GetHuman1828113 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1828113 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1828113
Dec 25th, 2018 - 3 years ago
Not resolved
Seen by 11 customers so far
Similar issue to 26512 others
0 customers following this


GetHuman1828113 started working on this issue
Dec 25th, 2018 7:21pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians