Hello, this is in regards to a setup of a Google Email account and its recent deletion...

GetHuman-jacopera's customer service issue with Google from December 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-jacopera's own words
Hello, this is in regards to a setup of a Google Email account and its recent deletion. I had setup the following email account for business use -- *****@***.com -- but when it came time to enter the birthdate I entered the start year of our company. This then caused Google to recognize the account as an underage child requiring parental controls in which I used our main account *****@***.com. When I was unable to change the birthdate through this secondary account, I deleted the account. I went through the steps to recover it but kept receiving an error message. We will be upgrading to a GSuite account soon, but it would be ideal to have this account updated and made available. Thank You, Jennie (*****@***.com)

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Customer service issue
Reported by GetHuman-jacopera
Dec 23rd, 2018 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 26129 others
0 customers following this

Timeline

GetHuman-jacopera started working on this issue
Dec 23rd, 2018 11:51pm

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