I downloaded an application through google store and it hacked all my information and m...

GetHuman-thedoors's customer service issue with Google from December 2018

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The issue in GetHuman-thedoors's own words
I downloaded an application through google store and it hacked all my information and my saved information, credit and debit card info has been stolen through this app. The app TChat for TwItch. The download happened yesterday and the this morning all my accounts are compromised. My phone no is **********, and my google email was *****@***.com. I m very upset that your applications are not safe. I need help getting all my accounts back as I can not log into, my passwords have all been changed. Please advise immediately.
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Customer service issue
Reported by GetHuman-thedoors
Dec 9th, 2018 - 6 mons ago
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Timeline
GetHuman-thedoors started working on this issue
Dec 9th, 2018 2:26pm