I have a google account ok. For two months I've tried to open my phone. My daughter set...

GetHuman1718694's customer service issue with Google from December 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1718694's own words
I have a google account ok. For two months I've tried to open my phone. My daughter set up my account because I'm two nervous to do it. I need the password to *****@***.com she said she put in it as kMeadows** it's not going through so I tried to set up another account trying to recover it. As *****@***.com didn't work. I changed my password to ********vm still will not let me pass the page says need account that is originally set on account. This is a gov phone and I'm having to contact you using another phone. I contact Safe link phone and they sent it back to factory but said I have to contact you to fix the problem. They said if I buy a phone the can transfer my account over to another phone but that's not fair when you have me locked out. My mane is Vickie meadows I am the owner of the phone num ********** my phone account is with safe link. Fix it please. I've been trying to get in this phone for two months
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Google

Customer service issue
Reported by GetHuman1718694
Dec 8th, 2018 - 6 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 21956 others
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Timeline
GetHuman1718694 started working on this issue
Dec 8th, 2018 7:39pm