Google will not let me log in to my gmail account. The strange thing is my gmail come...

GetHuman1700437's customer service issue with Google from December 2018

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The issue in GetHuman1700437's own words
Google will not let me log in to my gmail account. The strange thing is my gmail comes through my phone because it is locked in and I don't have to log in every time. But since I don't have internet connection in my home, I go to the public library and use their computers to check my gmail while I work on other things. Up until about *days ago every was fine, but now I cannot get intro my gmail account. I have tried to log in, but it tells me my password has been changed. So when I try to change or reset my password, It won't let me. Then it asks me the month and year this account was set up. How can I possibly remember back that far? I have had this gmail account for at least **-** years. Noone could remember back that far. What can I possibly do to retrieve my gmail account. I want to keep the same one I have because that's the one all my friends know me by. Please help me !
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Google

Customer service issue
Reported by GetHuman1700437
Dec 6th, 2018 - a mon ago
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Seen by 3 customers so far
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Timeline
GetHuman1700437 started working on this issue
Dec 6th, 2018 6:10am