Dear Sir*Madam,*Before using Google Domain, I was told by Bianca (Google Support) that...
GetHuman-lwvcortl's customer service issue with Google from December 2018
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The issue in GetHuman-lwvcortl's own words
Dear Sir*Madam,*Before using Google Domain, I was told by Bianca (Google Support) that I could do a one-time payment and NOT store my credit card in your system. That was a major selling point that prompted transfer of one domain name from GoDaddy to Google Domain.**Bianca stated that, once initial payment went through, I could turn off Autorenew and remove credit card info. But now that our organization has * domains through Google Domain, I am unable to delete my credit card without supplying another payment source. Both of the accounts have *-year subscriptions, and I not see any autorenew setting on either.**I am a volunteer with a small nonprofit and do NOT wish my personal credit card to continue to be listed on this account. Please advise.*Alison King*LWV of Cortland County
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