Dear Sir*Madam,*Before using Google Domain, I was told by Bianca (Google Support) that...

GetHuman-lwvcortl's customer service issue with Google from December 2018

20894 similar
0 following
Help with my Google issue
First: share to improve GetHuman-lwvcortl's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-lwvcortl's next move: try the Google help center again.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lwvcortl will want to follow the link below to head to their help center. We will check on GetHuman-lwvcortl later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lwvcortl may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman-lwvcortl's own words
Dear Sir*Madam,*Before using Google Domain, I was told by Bianca (Google Support) that I could do a one-time payment and NOT store my credit card in your system. That was a major selling point that prompted transfer of one domain name from GoDaddy to Google Domain.**Bianca stated that, once initial payment went through, I could turn off Autorenew and remove credit card info. But now that our organization has * domains through Google Domain, I am unable to delete my credit card without supplying another payment source. Both of the accounts have *-year subscriptions, and I not see any autorenew setting on either.**I am a volunteer with a small nonprofit and do NOT wish my personal credit card to continue to be listed on this account. Please advise.*Alison King*LWV of Cortland County
GetHuman-lwvcortl did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-lwvcortl fixed the problem
We are waiting for GetHuman-lwvcortl to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-lwvcortl fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-lwvcortl
Dec 4th, 2018 - a mon ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 20894 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-lwvcortl started working on this issue
Dec 4th, 2018 4:36pm