Somehow I am being charged foran app* called XVPN abd I got charged **** which was take...

GetHuman-louissie's customer service issue with Google from December 2018

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The issue in GetHuman-louissie's own words
Somehow I am being charged foran app* called XVPN abd I got charged **** which was taken from my SS deposit on my direct express mastercard in no way did I approve that kind of purchase , I don't see that app on my phone but if some did order it I swear it wasnt me ! This seriously affects me because I am on SS and that amount taken from my monthly amount is about what I usually have left after I pay rent so I am asking that I get refunded the **.** if not I have nothing left for my month. I hope soneone will understabd and can help me. Thsnks
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Customer service issue
Reported by GetHuman-louissie
Dec 4th, 2018 - a mon ago
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GetHuman-louissie started working on this issue
Dec 4th, 2018 9:37am