Hi My name is Stephanie DeAnn Burks... My phone was stolen with my google account open...

GetHuman-timmynst's customer service issue with Google from December 2018

20752 similar
0 following
Help with my Google issue
First: share to improve GetHuman-timmynst's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-timmynst's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-timmynst will want to follow the link below to head to their help center. We will check on GetHuman-timmynst later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-timmynst may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-timmynst's own words
Hi My name is Stephanie DeAnn Burks... My phone was stolen with my google account open on it. My account got deleted. I can not log into any account which uses that email (*****@***.com) except Facebook, Messenger, Instagram and my Pandora. ALL of my photos which I had on Google Photos are gone. I had almost **,*** pictures and videos backed up on my account. I had a Samsung device at that time with a Samsung account also.) I can't find them no where. My new device is a LG Phoenix *. Can you PLEASE help me recover them?
GetHuman-timmynst did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-timmynst fixed the problem
We are waiting for GetHuman-timmynst to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-timmynst fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-timmynst
Dec 4th, 2018 - 2 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 20752 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-timmynst started working on this issue
Dec 4th, 2018 12:57am