I factory reset my phone earlier today and my password to get into my Google account wa...

GetHuman1683036's customer service issue with Google from December 2018

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Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1683036's own words
I factory reset my phone earlier today and my password to get into my Google account was reset recently but I can't remember the new password. I tried everything to recover the account but it's saying it can't verify the account belongs to me. I enter in all the security questions and even had a backup code sent to another email and they still said it couldn't verify it. Please help so I can get back into my phone.
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Customer service issue
Reported by GetHuman1683036
Dec 3rd, 2018 - 2 mons ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
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Timeline
GetHuman1683036 started working on this issue
Dec 3rd, 2018 9:42pm