New XR spontaneously listed gmails by day only, not by date, making it impossible to go...

GetHuman-sofaddle's customer service issue with Google from December 2018

Help with my Google issue
The issue in GetHuman-sofaddle's own words
I was trying to find a solution for the problem in my inbox of emails being listed by day, going back months, when they have always been listed by DATE. Nobody can look through months of Mondays or Saturdays looking for emails. That's absurd. ... New XR spontaneously listed gmails by day only, not by date, making it impossible to go back to find an email from more than a few days back. I need to restore the inbox listings by date, as they have always been. I don't know how to fix that. You telling me how I should fix this is ridiculous. I need a gmail account expert to tell ME how to fix this problem. This is the most insulting customer experience I've had in a very long time, if ever.
Asking me how I want you to fix this is tone deaf. IF I could fix this problem, I wouldn't be asking for help. Obviously, I need to be told how to restore listings by day, not day. Scrolling through everybody else's gmail problems in search of one matching my own is an unrealistic time **** and disrespectful of a customer's time. Shameful experience.
Tell me how to get my inbox listings by date, not by day. Please.
I've had gmail on my imac, ipad and iphone for years.
Went to the Apple store. But it's an app problem, not a phone problem and they couldn't help.
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gmail on iphone XR
Customer service issue
Reported by GetHuman-sofaddle
Dec 3rd, 2018 - 2 mons ago
I have an issue with Google too
Fixed
Seen by 2 customers so far
Similar issue to 20628 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-sofaddle started working on this issue
Dec 3rd, 2018 5:10pm
GetHuman-sofaddle indicated the issue is not fixed yet.
Dec 3rd, 2018 5:12pm