Micrsoft did a reset on emails* It locked me out from signing in to my littledarlin**@l...

GetHuman1679944's customer service issue with Google from December 2018

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The issue in GetHuman1679944's own words
Micrsoft did a reset on emails* It locked me out from signing in to my littledarlin**@live com email i paid $***.** so far & they haven't got me in* I tried to answer their security answers but they asked questions from so many years ago & the fact that I lived in Ohio, moved to Florida because dad cried on the phone & said with everyone around him it just wasn't the same without me. His cancer was out of remission & treatments were going to start so I have up everything & came home to be with dad. When the cancer was back in remission & he was feeling better after time. I moved to Kentucky, move ended up with Alzheimer's, again I gave up everything to move back to Ohio to be with mom, she has singed passed away & I'm still taking care of my ** yr old dad that is blind in the left eye, losing the sight in his right eye, he is deaf, the cancer is out of remission again the Dr. is considering starting chemo or radiation treatments again when I take him to his next appointment appointment, dad also has diabetes complications with his legs. To recover my password through Microsoft security I was asked where I lived when I opened the account & the Zip code I Don't know ! From Ohio to Florida, back to Ohio, to My back to Ohio. I can't remember passwords for anything & I'm ** years old with some serious health issues of my own & frightening fact is that Alzheimer's run's on both side's of our family & over the past few year's more & more frightening things are happening to my memory. Google or Microsoft sent code numbers yesterday none of the codes worked. And I don't have a home computer or laptop just my android LG that I use for everything because I'm far from being computer savvy. I even have trouble with things that my cell phone can do
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Google

Customer service issue
Reported by GetHuman1679944
Dec 3rd, 2018 - 2 mons ago
I have an issue with Google too
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Timeline
GetHuman1679944 started working on this issue
Dec 3rd, 2018 4:38pm