Name on checking account:*Angeline Wilt*DOB *************@***.com*phone ***-***-*****RE...

GetHuman1679313's customer service issue with Google from December 2018

Help with my Google issue
The issue in GetHuman1679313's own words
Name on checking account:*Angeline Wilt*DOB *************@***.com*phone ***-***-*****RE: YOUTUBE RED*ISSUE: Two deductions for this account. One is paid - the other shows "pending" - again! PLEASE remove the pending charge. I am on SS and have a very tight budget. YouTube is my entertainment and that $*.** is money I need. *Thank you in advance for your prompt attention to this matter.*Angie Wilt
GetHuman1679313 did not yet indicate what Google should do to make this right.
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How GetHuman1679313 fixed the problem
Called my bank, told them about this on-going issue which they were already aware of - pending pymt was cancelled!!! Will keep a close watch on my acct to see if they do this again. HOW can such a hi-tech company not have fixed this issue from the very beginning ??? I don't believe resolving this issue is very high on their priority list....disappointing to say the least!
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Customer service issue
Reported by GetHuman1679313
Dec 3rd, 2018 - a mon ago
I have an issue with Google too
GetHuman1679313 shared how to fix
Seen by 8 customers so far
Similar issue to 20586 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1679313 started working on this issue
Dec 3rd, 2018 3:40pm
GetHuman1679313 shared this issue with friends on Facebook
Dec 3rd, 2018 3:43pm
GetHuman1679313 confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 7:40pm