Name on checking account:*Angeline Wilt*DOB *************@***.com*phone ***-***-*****RE...

GetHuman1679313's customer service issue with Google from December 2018

Help with my Google issue
The issue in GetHuman1679313's own words
Name on checking account:*Angeline Wilt*DOB *************@***.com*phone ***-***-*****RE: YOUTUBE RED*ISSUE: Two deductions for this account. One is paid - the other shows "pending" - again! PLEASE remove the pending charge. I am on SS and have a very tight budget. YouTube is my entertainment and that $*.** is money I need. *Thank you in advance for your prompt attention to this matter.*Angie Wilt

GetHuman1679313 did not yet indicate what Google should do to make this right.

How GetHuman1679313 fixed the problem
Called my bank, told them about this on-going issue which they were already aware of - pending pymt was cancelled!!! Will keep a close watch on my acct to see if they do this again. HOW can such a hi-tech company not have fixed this issue from the very beginning ??? I don't believe resolving this issue is very high on their priority list....disappointing to say the least!
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Google

Customer service issue
Reported by GetHuman1679313
Dec 3rd, 2018 - 2 years ago
Fixed
GetHuman1679313 shared how to fix
Seen by 36 customers so far
Similar issue to 20586 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman1679313 started working on this issue
Dec 3rd, 2018 3:40pm
GetHuman1679313 shared this issue with friends on Facebook
Dec 3rd, 2018 3:43pm
GetHuman1679313 confirmed the issue is fixed. Hooray!
Dec 3rd, 2018 7:40pm