I purchased a Google Home. While vacuuming the floor the electrical cord got hung up i...

GetHuman-mekay's customer service issue with Google from December 2018

11 views
 | 
20453 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-mekay's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-mekay's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-mekay will want to follow the link below to head to their help center. We will check on GetHuman-mekay later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman-mekay may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-mekay's own words
I purchased a Google Home. While vacuuming the floor the electrical cord got hung up in the vacuum cleaner and the wire broke off. The break in the wire is to short to repair. I need another cord for my Google Home so I can use it. Please advise how much it will cost. **Thanking you in advance for your assistance. Have a very Merry CHRISTmas!**Kay Garner***** Waters Street*New Bern, NC *******-***-***-****
GetHuman-mekay did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-mekay fixed the problem
We are waiting for GetHuman-mekay to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-mekay fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-mekay
Dec 3rd, 2018 - 6 mons ago
I have an issue with Google too
Not resolved
Seen by 11 customers so far
Similar issue to 20453 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-mekay started working on this issue
Dec 3rd, 2018 1:03am