I have been trying for ** months to claim my business listing. In the last * months I'v...

GetHuman1663985's customer service issue with Google from November 2018

19994 similar
0 following
Help with my Google issue
First: share to improve GetHuman1663985's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1663985's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1663985 will want to follow the link below to head to their help center. We will check on GetHuman1663985 later to make sure it's all set or try to help escalate.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1663985 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1663985's own words
I have been trying for ** months to claim my business listing. In the last * months I've been dealing with the representative in the my business section of Google. Repeatedly she has asked me to send her videos of proof that this is my business . On * separate occasions I have sent her multiple video's showing that this business belongs to me and I am the owner of it. She never returns my calls and thus far has ignored me completely except for sending me the same exact email requesting more videos more videos more videos. This is extremely frustrating as I have stated before I've been trying for ** months to claim my business listing. And now I have a representative with a chip on her shoulder who refuses to help me. She just keeps requesting more and more video information with no results. My business is all Lady locksmith my name is Julie Yanez and I have proof that this is my business. I also have email proof that I have been in contact with this individual for the last two months trying to get my business listed claimed. My phone number area code ***-***-**** my email J*****@***.com
GetHuman1663985 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1663985 fixed the problem
We are waiting for GetHuman1663985 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1663985 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1663985
Nov 30th, 2018 - 6 mons ago
I have an issue with Google too
Not resolved
Seen by 3 customers so far
Similar issue to 19994 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1663985 started working on this issue
Nov 30th, 2018 10:07pm