I have been trying for ** months to claim my business listing. In the last * months I'v...

GetHuman1663985's customer service issue with Google from November 2018

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The issue in GetHuman1663985's own words
I have been trying for ** months to claim my business listing. In the last * months I've been dealing with the representative in the my business section of Google. Repeatedly she has asked me to send her videos of proof that this is my business . On * separate occasions I have sent her multiple video's showing that this business belongs to me and I am the owner of it. She never returns my calls and thus far has ignored me completely except for sending me the same exact email requesting more videos more videos more videos. This is extremely frustrating as I have stated before I've been trying for ** months to claim my business listing. And now I have a representative with a chip on her shoulder who refuses to help me. She just keeps requesting more and more video information with no results. My business is all Lady locksmith my name is Julie Yanez and I have proof that this is my business. I also have email proof that I have been in contact with this individual for the last two months trying to get my business listed claimed. My phone number area code ***-***-**** my email J*****@***.com
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Google

Customer service issue
Reported by GetHuman1663985
Nov 30th, 2018 - 6 mons ago
I have an issue with Google too
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Seen by 3 customers so far
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Timeline
GetHuman1663985 started working on this issue
Nov 30th, 2018 10:07pm