Grindr has a free trial that charges you if you don't cancel. I tried cancelling but it...

GetHuman-hyojinah's customer service issue with Google from November 2018

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The issue in GetHuman-hyojinah's own words
Grindr has a free trial that charges you if you don't cancel. I tried cancelling but it did not show up in Google play, ONLY in app, and in my bank account. Grindr support has not responded after * days. In the app, it says my subscription has been renewed and I CANNOT CANCEL IT. It just won't let me. It used to say "Expires on November **nd" and even after that date I still had the free trial features. But now it says it expires December **rd. I don't want this service and it basically forced me to pay by not allowing me to cancel.
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Customer service issue
Reported by GetHuman-hyojinah
Nov 30th, 2018 - 6 mons ago
I have an issue with Google too
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Seen by 15 customers so far
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GetHuman-hyojinah started working on this issue
Nov 30th, 2018 2:42pm