I recently retired and have forgotten my Google password. The email account from my emp...

GetHuman-artnobl's customer service issue with Google from November 2018

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The issue in GetHuman-artnobl's own words
I recently retired and have forgotten my Google password. The email account from my employer was *****@***.com'.When I try to reset my password it wants to send me an email to this address. It doesn't like November **** as when I opened my account even though this is when I sent my first email at that time, * I get sent * digit codes to my Gmail account *****@***.com', but it doesn't accept them, tells me they will get back to me but they say they can't give me a new password.. All the help sections say I might need to log into my account in order to resolve this problem, but if I could log into my account I wouldn't have a problem. My old phone number ***-***-**** (work cell phone)was not associated with this account and trying to get my email set up on my new phone, ***-***-**** is how I discovered this problem. I thought my password was Benz****, I had an email that says it was reset to * ***-** on Sept ** **** using my old *****@***.com but neither of these work. Can you help me reset my password?
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Customer service issue
Reported by GetHuman-artnobl
Nov 29th, 2018 - 9 mons ago
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GetHuman-artnobl started working on this issue
Nov 29th, 2018 7:35pm