A housemate was using his paypal and gmail address to purchase ebooks from google play...

GetHuman-dougsmob's customer service issue with Google from November 2018

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The issue in GetHuman-dougsmob's own words
A housemate was using his paypal and gmail address to purchase ebooks from google play. For some reason his gmail address and paypal details became entangled with mine. I only discovered this when i cancelled some suspicious payments on my paypal account, simultaneously, he was locked out of his paypal and credit card. *I contacted google about these payments, and i was assured that there were no payments coming from my account, and subsequently there should be none from my paypal account. Please contact me ASAP as this has become a critical issue.
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Customer service issue
Reported by GetHuman-dougsmob
Nov 29th, 2018 - 9 mons ago
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-dougsmob started working on this issue
Nov 29th, 2018 6:07am
GetHuman-dougsmob indicated the issue is not fixed yet.
Nov 29th, 2018 6:13am