When I sign on gmail and try to open my mail, I get a notice that Adblock Plus is not accessed, and it does not load. Therefore, I am unable to open my email messages.
GetHuman-curtisap's customer service issue with Google from November 2018
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The issue in GetHuman-curtisap's own words
Open my gmail messages. ... I have two problems that I cannot resolve. *) When I log in to gmail and try to open my emails, I receive a message at the bottom of the screen that Adblock Plus is not accessed, and I wait for it to load but it never loads, so suddenly I am unable to open my gmail messages. *) I receive a message that says I cannot access Google's Cloud, and when I follow the directions, receive the phone call from Google with the * digit code number and enter that number, I get an error message and am told to try again later. This has been going on for several days with no resolution and no indication of how I can resolve the issue.
I cannot locate any way to contact a real person to help resolve either of my problems, and am always relegated to some non-person forums that do not provide any assistance or solutions.
I want to speak with a real person that can actually resolve my problems.
I have been a customer for at least ** years.
I have called three Google phone numbers and none of them take me anyplace. I am told that my wait time will be long and while I wait I am connected with unwanted advertisement messages and then disconnected.
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