I’m unable to use my cellphone because my I cannot remember my password I have been loc...

GetHuman-masterge's customer service issue with Google from November 2018

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The issue in GetHuman-masterge's own words
I’m unable to use my cellphone because my I cannot remember my password I have been locked out of my phone since Sunday. I was told the reason was because my phone was updating and my phone mistook it for a forced entry. Can you please reset my password the email is G*****@***.com My name is Barry Slaton. If possible could you reset the password to....Slaton**. my cell phone number is ********** but I am locked out of my phone. I don’t have access to another email.
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Google

Customer service issue
Reported by GetHuman-masterge
Nov 28th, 2018 - 9 mons ago
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Seen by 4 customers so far
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Timeline
GetHuman-masterge started working on this issue
Nov 28th, 2018 7:32pm