My phone was broken and is no longer working. My most recent phone number was...

GetHuman1645530's customer service issue with Google from November 2018

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GetHuman1645530's next move: try the Google help center again.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1645530 will want to follow the link below to head to their help center. We will check on GetHuman1645530 later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman1645530 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1645530's own words
My phone was broken and is no longer working. My most recent phone number was ***-***-****. My number before that was ***-***-****. Due to a past due phone bill, I had to buy a TracFone. I lost all my contacts and it is very important that I get into my gmail account. I am a police officer in Dewitt, Arkansas. I need my contacts and photos. I have photos that are work related cases. My contacts and my photos are saved to my *****@***.com account. I have tried the steps in the Google recovery but no success. My name is Jeffrey Kent Childers. My present address is P.O. Box *** in Gillett, Arkansas. Physical address is *** Leslie St. Gillett, Arkansas *****. My last address was *** East Sainte Marie's St. In Perryville, Missouri *****. Address prior to that was *** Kiefner St. In Perryville, Missouri. My father's name for security question (middle name) is Jackie Leon Childers. My mom's maiden name is Clawson. My phone number now is ***-***-****
GetHuman1645530 did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman1645530
Nov 28th, 2018 - 9 mons ago
I have an issue with Google too
Not resolved
Seen by 10 customers so far
Similar issue to 19339 others
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GetHuman1645530 started working on this issue
Nov 28th, 2018 3:39pm