Please help with my gmail account. I do not not want my information changed, but there...
GetHuman1636407's customer service issue with Google from November 2018
8 views | 19041 similar | 0 following
Help with my Google issue
First: share to improve GetHuman1636407's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636407's next move: find and follow the right step-by-step guide.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636407 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1636407 can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Google has better answers for you: Google Help Center
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman1636407 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1636407's own words
Please help with my gmail account. I do not not want my information changed, but there is an error that has occurred. I have forgotten my password, I have * step verification on, but it will not verify that it is me. The issue is that my recovery email address has a double ending. For example T*****@***.com..instread of T*****@***.com... the ending should only be there once. Please assist me in changing this so I can take the steps to get into my gmail again. My only access is on my phone and if something happens to it, I am out of my account all together. I have a deceased infant son that I have picture of on this account in addition to hospital messages etc. I really can not looses access to my account. Please help with the ending of my recovery account address. Also, I have taken the online steps, tried all types of passwords that I have had and also attempted all the question* ways to verify its me. Nothing is working. I continue to get the message that Google can not verify that it is me. Please, Please, Please help! Thank you.
GetHuman1636407 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1636407 fixed the problem
We are waiting for GetHuman1636407 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
We can help you get Google's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.
Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies