© GetHuman Inc.

Please help with my gmail account. I do not not want my information changed, but there...

GetHuman1636407's customer service issue with Google from November 2018

8 views
 | 
19041 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman1636407's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1636407's next move: try the Google help center again.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1636407 will want to follow the link below to head to their help center. We will check on GetHuman1636407 later to make sure it's all set or try to help escalate.
Google Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1636407 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Top Tip from another customer
Log in to Yahoo, and in the upper right corner select your name/ID. Choose the option for Account Info, then select either Personal Info or Preferences, depending on the info you wish to update.
The issue in GetHuman1636407's own words
Please help with my gmail account. I do not not want my information changed, but there is an error that has occurred. I have forgotten my password, I have * step verification on, but it will not verify that it is me. The issue is that my recovery email address has a double ending. For example T*****@***.com..instread of T*****@***.com... the ending should only be there once. Please assist me in changing this so I can take the steps to get into my gmail again. My only access is on my phone and if something happens to it, I am out of my account all together. I have a deceased infant son that I have picture of on this account in addition to hospital messages etc. I really can not looses access to my account. Please help with the ending of my recovery account address. Also, I have taken the online steps, tried all types of passwords that I have had and also attempted all the question* ways to verify its me. Nothing is working. I continue to get the message that Google can not verify that it is me. Please, Please, Please help! Thank you.
GetHuman1636407 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1636407 fixed the problem
We are waiting for GetHuman1636407 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
I cannot locate my google account* I do not want to change my gmail address* I wa...I need help changing my p***word for my Google account in my Gmail accountMy son changed my p***word on my google account and i want to keep my gmail and c...I am so pissed at Google changing my gmail format, please help me go back to the...my google gmail account is blocked and decable my account is not run so please he...I am locked out of my google account, my gmail, and youtube. Please help!!!!!My gmail account is hack please help meGoogle please pretty please help me recover my two gmaIL I really need access to...My google and gmail account is "salahhusseini". I would like to officially change...
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1636407 fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman1636407
Nov 27th, 2018 - 9 mons ago
I have an issue with Google too
Not resolved
Seen by 8 customers so far
Similar issue to 19041 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1636407 started working on this issue
Nov 27th, 2018 1:01pm
Nov 27th, 2018 1:02pm
Nov 27th, 2018 1:02pm
Nov 27th, 2018 1:06pm
  1. Company Contact Info › 
  2. Google › 
  3. Customer issues › 
  4. Please help with my gmail account. I...