Yesterday my google account was accessed from another phone thst i didnt recognize so i...

GetHuman1635388's customer service issue with Google from November 2018

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The issue in GetHuman1635388's own words
Yesterday my google account was accessed from another phone thst i didnt recognize so i ended up changing the password. Then i tired to play a game later on the day an it told me that i had to sign back in to my google account which i tried to an failed because of a the password i tried didnt work for some reason, so then i tried the forgot password option, which then proceeded to take me through a bunch of security questions and an verications which i answered correctly until the that one which was when i created the account in whichj i only had a vague memory of an evidently it wasnt the right one because then after all that i had answered correctly an verified correctly it said google couldnt verify it was me like really guys? could you please help me? i made this account years ago an have alot of history on it an i would prefer that i didnt lose it over a faulty memory of a exact date, i would be willing to answer any questions i have to or whatever i do to prove to you i am who i am please help...
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Google

Customer service issue
Reported by GetHuman1635388
Nov 27th, 2018 - 9 mons ago
I have an issue with Google too
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Seen by 7 customers so far
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Timeline
GetHuman1635388 started working on this issue
Nov 27th, 2018 6:10am