I believe I got a false positive when google said someone was unexpectedly signed into...

GetHuman-rlsjc's customer service issue with Google from November 2018

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The issue in GetHuman-rlsjc's own words
I believe I got a false positive when google said someone was unexpectedly signed into my acct. and asked did I want to secure my account. I said yes because I'm a little paranoid about stuff like this. I had a recovery phone number, but it is incapable of texting. I don't have a smartphone* I have magicJack connected to my computer. I tried to get to my recovery email, but for some reason google didn't allow me to acces my recovery email. I never logged out of my account as this was happening and somehow I am still able to access my account* but I'm concerned if in the future there really is a breach how do I recover. I understand that most, probably **.**%, of US people have phones that can text, but I don't and I understand google needs to make our accounts secure, but how to meet everyone's needs without texting?
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Customer service issue
Reported by GetHuman-rlsjc
Nov 27th, 2018 - 9 mons ago
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Seen by 8 customers so far
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GetHuman-rlsjc started working on this issue
Nov 27th, 2018 1:38am