Hi, my name is Preston Kindler, and I am having trouble recovering my gmail account. I...

GetHuman-kindlerp's customer service issue with Google from November 2018

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The issue in GetHuman-kindlerp's own words
Hi, my name is Preston Kindler, and I am having trouble recovering my gmail account. I no longer have access to the phone number i used to create the account, and its saying i can’t recover it without that number. Its pissing me off because i use that email for everything. Its dumb how a phone number is the only way to recover an account. Its very unreliable. Do i need to go to google hq with my ID and social security card just to get it back or can someone actually help me recover it without telling me its unrecoverable without that phone number?
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Customer service issue
Reported by GetHuman-kindlerp
Nov 26th, 2018 - 10 mons ago
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Seen by 5 customers so far
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman-kindlerp started working on this issue
Nov 26th, 2018 4:48am