I have been refered to your g.co*recover page hundreds of times for account recovery he...

GetHuman1621854's customer service issue with Google from November 2018

28 views | 18586 similar | 0 following
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Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1621854 will need to dig through the advice provided by Google, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1621854 can let us know if they help or not.
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The issue in GetHuman1621854's own words
I have been refered to your g.co*recover page hundreds of times for account recovery help, and have grown frustrated to the point of legal action in order to recover my accounts. One in particular, I have purchased numerous apps with, and that account has a $** balance remaining. That one is *****@***.com.**If the information that I have used in the recovery process is inaccurate or insufficient to verify ownership, than I insist that it has been compromised, as I am the sole owner and user of that account. As I am certain your systems history, your cookies, and your analytics would make clear, I am the ONLY person who is trying to recover said account, and the only person who has ever accessed the account. I would like assistance other than the same blanket referral to g.co*recover. I insist on speaking with a LIVE person, so that my claim is clearly understood. I would be happy to answer any and all questions to confirm my ownership of account. Please call me at ***-***-**** so that we can peacefully resolve this matter. If a phone call us not possible, at least e-mail me at *****@***.com or *****@***.com or even the newest addition to gmail addresses I have created due to my inability to recover ANY of my accounts *****@***.com**I would prefer to not be forced to escalate this matter to legal action. Thank you for your understanding.**Respectfully,*Michael David Menge*(aka. MIguel Mendez)

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Google

Customer service issue
Reported by GetHuman1621854
Nov 25th, 2018 - 2 years ago
Fixed
Seen by 28 customers so far
Similar issue to 18586 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account

Timeline

GetHuman1621854 started working on this issue
Nov 25th, 2018 3:50pm
GetHuman1621854 indicated the issue is not fixed yet.
Nov 25th, 2018 3:52pm

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