Hi my name is Darren Brown and my e-mail address for my Google account is *****@***.com...
GetHuman-droybrow's customer service issue with Google from November 2018
Help with my Google issue
First: share to improve GetHuman-droybrow's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-droybrow's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-droybrow will want to follow the link below to head to their help center. We will check on GetHuman-droybrow later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-droybrow may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
Tip from another customer
For refunds you will need to call Care Credit directly. There are a few ways to attempt to get a refund. One by calling and the other by contacting your bank to get cancel the transaction.
The issue in GetHuman-droybrow's own words
Hi my name is Darren Brown and my e-mail address for my Google account is *****@***.com. I have been debited * payments of £*.** one on ***** and the *nd on *****. Both are denoted as Google helppay... I have not ordered or paid for anything of this value on these dates. Nothing is showing in my Google account for items *services ordered or recurring subscriptions.**Please can you arrange for these payments to be re-credited to my account and advise as to why they have been taken. I have suspended any future payments with my bank until this is resolved.**Many thanks for your assistance in resolving this matter. **Regards, *Darren Brown
GetHuman-droybrow did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-droybrow fixed the problem
We are waiting for GetHuman-droybrow to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.