My LG K-** cell phone was stolen while I was in the hospital on *-** ****. So I had to...

GetHuman1695286's customer service issue with Google from December 2018

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The issue in GetHuman1695286's own words
My LG K-** cell phone was stolen while I was in the hospital on *-** ****. So I had to get a new Phone. Once I downloaded the app and tried to log in I couldnt because I couldn't receive a code(text) to verify. So I completed the recovery request answering every question correct except, when did I start this account.. I really dont remeber. Its been years. **** I think when I started Facebook.. So I am just trying to recover my account. Everything important is connected to that gmail. Work,Resumes,My Chart Johns Hopkins Records.. I cant access those things because I cant access my account. Please help.! Thank you
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Customer service issue
Reported by GetHuman1695286
Dec 5th, 2018 - a mon ago
I have an issue with Google too
Fixed
Seen by 4 customers so far
Similar issue to 21135 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman1695286 started working on this issue
Dec 5th, 2018 3:47pm
GetHuman1695286 indicated the issue is not fixed yet.
Dec 5th, 2018 3:48pm