I damaged my cell phone and when I replaced it, I couldn't access my main email addres...

GetHuman-szqd's customer service issue with Google from November 2018

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The issue in GetHuman-szqd's own words
I damaged my cell phone and when I replaced it, I couldn't access my main email address any more. I got a new phone number in September **** and I didn't update my account. So now I can't get emails on my phone even though I can get them on my PC at home. I have tried to rectify this for * weeks to no avail. I set up a new email address to use on my phone. *****@***.com *My new phone * is ********** and my old * was **********. Please help me. Thx
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Customer service issue
Reported by GetHuman-szqd
Nov 16th, 2018 - 3 mons ago
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GetHuman-szqd started working on this issue
Nov 16th, 2018 7:49pm