I back all my photos up with google photos and now all but around ** have gone ? I’ve c...

GetHuman1537630's customer service issue with Google from November 2018

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The issue in GetHuman1537630's own words
I back all my photos up with google photos and now all but around ** have gone ? I’ve checked everything please can you help *J*****@***.com**I’ve lost so many photos that mean do much I hope you can help .
GetHuman1537630 did not yet indicate what Google should do to make this right.
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Customer service issue
Reported by GetHuman1537630
Nov 10th, 2018 - 10 mons ago
I have an issue with Google too
Seen by 13 customers so far
Similar issue to 15527 others
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Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1537630 started working on this issue
Nov 10th, 2018 9:56pm
GetHuman1537630 indicated the issue is not fixed yet.
Nov 11th, 2018 7:26am