Account recover ***** and no one can help because google doesn't support phone assistance

GetHuman1527386's customer service issue with Google from November 2018

Help with my Google issue
The issue in GetHuman1527386's own words
Recover account ... I would like to recover my account *****@***.com the email recovery account does not exist anymore as it was deactived years ago when I made the transition from that service to GMail. I keep getting run arround by the automated recovery system when I use my phone number it does not allow me correct access to recover my account. I need to change the recover email on *****@***.com as well as get my password reset so that I may access that account and files attached to it rather soon due to it being my primary phone account. Google needs to make their recovery system a little more user friendly and easier for people to use. Getting run around by an automated system is irritating and frustrating for people who do not have time to constantly email people or try and be on the phone.
trying to recover an account that has an old deactived email attached to it makes it impossible to recover a current and active account.
By helping me recover my account since the automated system doesn't work the way the designed it to when I am am the owner of an account and they the system tells me it cannot verify that I am the account holder.
I have been a customer for years with Gmail as well as Play Store sing my first smart phone which has been well over * years and a gmail account user for even longer then that.
Everything google had to offer I tried and still no avail to results of recovering my account.
I have an issue with Google too
How GetHuman1527386 fixed the problem
We are waiting for GetHuman1527386 to fix the problem and share the solution with the rest of us customers.
Please help with my Google issue
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid


Customer service issue
Reported by GetHuman1527386
Nov 9th, 2018 - 3 mons ago
I have an issue with Google too
Seen by 7 customers so far
Similar issue to 15123 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
GetHuman1527386 started working on this issue
Nov 9th, 2018 1:25am
GetHuman1527386 indicated the issue is not fixed yet.
Nov 9th, 2018 10:14am