I set up a family link account for my child some how he got signed out of his account n...

GetHuman-danisboy's customer service issue with Google from November 2018

Help with my Google issue
The issue in GetHuman-danisboy's own words
I set up a family link account for my child some how he got signed out of his account now when trying to sign him back in it say account doesnt exist and he cant access internet or play store or anything and the phone is connected to the account so I cant even do a hard reset because I cant access the account this google lock thing is total bullshit and the worst idea that has ever been implemented this is the second time I have had an issue with this **** and I have been a die hard android consumer but if this **** continues I will take my business to apple
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Customer service issue
Reported by GetHuman-danisboy
Nov 3rd, 2018 - a mon ago
I have an issue with Google too
Fixed
Seen by 5 customers so far
Similar issue to 13950 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman-danisboy started working on this issue
Nov 3rd 6:23am
GetHuman-danisboy shared this issue with others over email
Nov 3rd 6:23am
GetHuman-danisboy indicated the issue is not fixed yet.
Nov 3rd 6:25am