Hi *I have received an email from Google few days ago indicating that Google phone trad...

GetHuman-howayda's customer service issue with Google from November 2018

2 views
 | 
13895 similar
 | 
0 following
Help with my Google issue
First: share to improve GetHuman-howayda's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-howayda's next move: go to the Google help center.
Google doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-howayda will want to follow the link below to head to their help center. We will check on GetHuman-howayda later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-howayda may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman-howayda's own words
Hi *I have received an email from Google few days ago indicating that Google phone trade company received my phone that I sent to trade in and it was in a perfect condition. In the email it was said that the estimated value for my phone is $*** and it's condition is good. My phone was in a perfect condition and the only reason I'm buying a new phone, it's because I wanted more memory on my phone. Today I received an email indicating that my screen is damaged and they are only paying me $**.**. That really upset me so much. I believe that whoever was investigating my phone damaged my screen purposely. If I am not going to be paid $***.**, I want my phone back. Someone would like to buy for $***.**. My phone number is ***-***-****
GetHuman-howayda did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman-howayda fixed the problem
We are waiting for GetHuman-howayda to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Google's attention and get better help faster. Tap below to get started.
Having Google issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Google email you?
This email address isn't valid
Follow this issue
See how GetHuman-howayda fixes it.
This email address isn't valid

Google

Customer service issue
Reported by GetHuman-howayda
Nov 2nd, 2018 - a mon ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
Similar issue to 13895 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-howayda started working on this issue
Nov 2nd 11:00pm