My parents have locked their apple account, and in order to recover all we need to do i...
GetHuman1473371's customer service issue with Google from November 2018
Help with my Google issue
First: share to improve GetHuman1473371's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Google help.
Before contacting them, items GetHuman1473371 may need:
Phone Number on Account, Account Number, Name of Account Holder, Date of Birth, and Email on Account
The issue in GetHuman1473371's own words
My parents have locked their apple account, and in order to recover all we need to do is get ingot their gmail account that is linked with the apple account. I did everything I could to answer all possible questions through gmail but it still doesn't help. I am desperate. I will provide everything you need to verify that it is us. I just can't do anything because I didn't set this email for them. Please help me I am desperately crying.
GetHuman1473371 did not yet indicate what Google should do to make this right.
I have an issue with Google too
How GetHuman1473371 fixed the problem
We are waiting for GetHuman1473371 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.