My parents have locked their apple account, and in order to recover all we need to do i...

GetHuman1473371's customer service issue with Google from November 2018

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The issue in GetHuman1473371's own words
My parents have locked their apple account, and in order to recover all we need to do is get ingot their gmail account that is linked with the apple account. I did everything I could to answer all possible questions through gmail but it still doesn't help. I am desperate. I will provide everything you need to verify that it is us. I just can't do anything because I didn't set this email for them. Please help me I am desperately crying.
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Customer service issue
Reported by GetHuman1473371
Nov 2nd, 2018 - 2 mons ago
I have an issue with Google too
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Seen by 2 customers so far
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Timeline
GetHuman1473371 started working on this issue
Nov 2nd 8:44pm