Factory reset phone. Now it requires me to sign into my account (Gmail, play store, et...

GetHuman1468152's customer service issue with Google from November 2018

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The issue in GetHuman1468152's own words
Factory reset phone. Now it requires me to sign into my account (Gmail, play store, etc). Can't sign into account because the only way I signed onto google is with my phone, which is now factory reset, so I am unable to use it. Now I can't verify my identity because I am unable to access my phone. Had to create a new email address to try and help.**TL*DR Can't access phone because I can't access email. Can't access email because I can't access phone.
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Customer service issue
Reported by GetHuman1468152
Nov 2nd, 2018 - a mon ago
I have an issue with Google too
Not resolved
Seen by 2 customers so far
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GetHuman1468152 started working on this issue
Nov 2nd 12:19am