No one remembers our g-mail password and whatever phone number we signed up with belong...

GetHuman1464999's customer service issue with Google from November 2018

Help with my Google issue
The issue in GetHuman1464999's own words
I was trying to log in. ... No one remembers our g-mail password and whatever phone number we signed up with belonged to someone who no longer works here and with whom we have no contact. Our g-mail address is *****@***.com. We would like a password reset without using a former password or phone number.
No one knows the information Google is requesting and we can't call to explain.
They could make this right by letting me do a password reset. We need to read the e-mail we've missed.
We have been customers for several years.
Google account recovery.
I have an issue with Google too
How GetHuman1464999 fixed the problem
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Customer service issue
Reported by GetHuman1464999
Nov 1st, 2018 - a mon ago
I have an issue with Google too
Fixed
Seen by 5 customers so far
Similar issue to 13600 others
0 customers following this
Items needed
Phone Number on Account
Account Number
Name of Account Holder
Date of Birth
Email on Account
Timeline
GetHuman1464999 started working on this issue
Nov 1st 4:52pm
GetHuman1464999 indicated the issue is not fixed yet.
Nov 1st 5:13pm