No one remembers our g-mail password and whatever phone number we signed up with belong...
GetHuman1464999's customer service issue with Google from November 2018
Help with my Google issue
The issue in GetHuman1464999's own words
I was trying to log in. ... No one remembers our g-mail password and whatever phone number we signed up with belonged to someone who no longer works here and with whom we have no contact. Our g-mail address is *****@***.com. We would like a password reset without using a former password or phone number.
No one knows the information Google is requesting and we can't call to explain.
They could make this right by letting me do a password reset. We need to read the e-mail we've missed.
We have been customers for several years.
Google account recovery.
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